Privacy policy

We take your privacy seriously. This Privacy Policy explains how qtsyoh.com and related services, collectively referred to as “we”, “us”, or “our”, collect, use, share, store, and process your information.

This policy applies to information collected when you visit our website, use our services, create an account, contact us, participate in online activities, or make a purchase.

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you.

Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

We abide by the principles of legality, legitimacy, and transparency. We use and process the least data within a limited scope of purpose and take technical and administrative measures to protect data security.

We use personal data to help verify accounts and user activity, promote safety and security, monitor fraud, and investigate suspicious or potentially illegal activity or violations of our terms or policies.

Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

Data you provide: We collect personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use online help, or use an online chat tool.

If you make a purchase, we collect personal data in connection with the purchase, including account and authentication information, billing information, shipping information, and contact details.

Data about use of our services and products: When you visit our website or application, we may collect data about the type of device you use, your device’s unique identifier, IP address, operating system, browser type, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you access our products or services.

Where available, our services may use GPS, IP address, and other technologies to determine a device’s approximate location to help us improve our products and services.

Generally speaking, we use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements and services, and protect us and our customers.

Providing, improving, and developing our products and services: We use personal data to help provide, improve, and develop our products, services, and advertising. This includes data analysis, research, and audits. Such processing is based on our legitimate interest in offering products and services and maintaining business continuity.

If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some activities may have additional rules that contain further information about how personal data is used.

Communicating with you: Subject to your prior express consent, we may use personal data to send marketing communications related to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms.

If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us.

Subject to your prior express consent, we may share your personal data with third-party partners who may send marketing communications in relation to their products and services. Subject to your consent, we may also use personal data to personalize your experience and determine the effectiveness of promotional campaigns.

Note: For any use of data that requires prior express consent, you may withdraw your consent by contacting us.

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.

We may also use other technologies, including data stored on your web browser or device, identifiers associated with your device, and other software for similar purposes. In this Privacy Policy, we refer to these technologies as “cookies”.

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.

Please note that the specific cookies we may use vary depending on the websites and services you use.

We make certain personal data available to strategic partners that work with us to provide products and services or help us market to customers.

Personal data will only be shared with these companies in order to provide or improve our products, services, and advertising. It will not be shared with third parties for their own marketing purposes without your prior express consent.

Fulfilment of legal obligations: Due to applicable laws, certain legal acts may exist or occur, and certain legal obligations may need to be fulfilled.

If you reside within the European Economic Area, our processing of your personal data will be legitimized where applicable. Whenever we require your consent for the processing of your personal data, such processing may be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) (“GDPR”).

Reasonable implementation or application: We may share personal data with affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale, or disposition of all or any portion of our business, including in connection with bankruptcy or similar proceedings, we may transfer personal data to the relevant third party.

We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Legal compliance and security: It may be necessary for us to disclose personal data by law, legal process, litigation, or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data where national security, law enforcement, or other issues of public importance make disclosure necessary or appropriate.

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.

You have the right to access, correct, or delete personal data that we collect. You may also be entitled to restrict or object to further processing of your personal data, and to receive your personal data in a structured and standard format.

You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.

To protect the privacy and security of your personal data, we may request information from you to confirm your identity and your right to access such data. There may be instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all personal data that we maintain.

You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe, and in any event in less than 30 days where required.

Our website, products, and services may contain links to or allow access to third-party websites, products, and services.

When a customer uses a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for the third party’s privacy policy or practices.

We are not responsible for the privacy practices employed by third parties, nor are we responsible for the information or content their products and services contain. This Privacy Policy applies solely to data collected by us through our products and services.

We encourage you to read the privacy policies of any third party before using their websites, products, or services.

We use reasonable technical, administrative, and physical security measures designed to safeguard your data, help prevent unauthorized access, and correctly use the data we collect.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, regulatory requirements, and other reasons.

If you do not agree to the revised Privacy Policy, please refrain from using our products or services and contact us to close any account you may have created.

When you access or use our services, your personal data may be processed or transferred outside your country of residence.

The data protection laws of such countries or jurisdictions may differ in certain respects or may be less protective than the laws of the jurisdiction in which you reside.

If you do not want your information to be transferred, processed, or maintained outside the country or jurisdiction in which you reside, you should immediately stop accessing or using our services.

If you have any questions about this Privacy Policy, your personal data, or your privacy rights, please contact us at support@qtsyoh.com.