Yes. The motion base is included in the box and sits hidden inside the bristles. Switch it on and the broom drifts across the floor with sound, exactly as it looks in the videos.
It stands upright on its own the whole time. It does not fly or hover, and nothing needs to be assembled to make it work.
You get the broom, the motion base, and your free enchanted charm. That is everything needed to use it.
A robot vacuum is a bonus option, not a requirement. If you already own one, you can sit the broom on top for a wider roaming effect around the room. If you don't, the included base does the job on its own.
It is a full size floor piece, not a shelf ornament. Roughly waist to chest height on most adults, so it reads clearly from across a room.
Yes. Motion and sound switch independently, so you can run it silently whenever you want.
Most people leave the sound on for guests and switch it off for everyday display.
Honestly, this is the part people tell us about most. Cats tend to stalk it. Dogs usually bark once, then follow it around the kitchen.
Every animal is different though. If yours is easily startled, start with the sound off and let them investigate it while it is switched off first. It is a lightweight decorative piece, so there is nothing sharp or fast about it, but you know your pet best.
Try it risk-free. If it doesn't meet your expectations, contact us within 30 days.
My sister absolutely lost it 😂 She loves anything magical and this instantly became her favorite decoration.
Stephanie K.
This was exactly what my room was missing. It completely changes the atmosphere when it starts moving.
Alexis S.
I actually leave it out all year. It looks amazing beside my bookshelf and everyone asks where I got it.
Madison R.
Everyone thinks it's just a decoration at first. Then I turn it on and they immediately ask where I got it.
Emily T.
Way easier to set up than I expected. Five minutes later I was already sharing videos of it.
Rachel M.
Here you can find everything you need to know before shopping with QTSYOH, including shipping, delivery, tracking, payment, returns, and order support.
We currently ship to most European countries with fast and reliable logistics partners. Shipping availability may vary depending on your region and product type. 📦
Shipping is free for eligible orders or selected promotions. Any applicable shipping fees will be clearly displayed during checkout before you complete your purchase.
Delivery usually takes around 3 to 7 business days depending on your location, warehouse processing time, and shipping route. Once your order has been shipped, tracking information will be provided. 🚚
Yes. Every shipped order includes a tracking number or tracking link that allows you to check the current delivery status of your package.
Please use the "Track Order" page on our website or open the tracking link included in your shipping confirmation email.
Yes. We use SSL-encrypted payment processing and trusted payment providers to protect your personal information and payment details. Your security is our priority. 🔒
No, there are no hidden fees. The price shown at checkout is the final amount you confirm before completing your order. Any applicable shipping costs or additional charges will always be clearly displayed. ✅
Please contact us as soon as possible. In most cases, we can update your order details before your package leaves our warehouse. Once your order has been shipped, changes may no longer be possible.
If you are not satisfied with your purchase, eligible orders can be returned according to our return policy. Please contact our customer service team before sending your return so we can provide the correct return instructions.
Don't worry. Customer satisfaction is our highest priority. If there is any issue with your order or it does not meet your expectations, please contact us. Our customer service team will help you find the best possible solution. 💙
Need more help? Contact our customer service team anytime and provide your order number along with your question. We will do our best to assist you as quickly as possible.
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